Client Relations Agent
Columbia, MO
Full-time (40+ hours/week)
Base salary starts at $50,000 with bonus potential
As a Client Relations Agent, you will build customer relationships for SuretyBonds.com. This position adds value to the SuretyBonds.com client experience for new business acquisition and renewal business retention.
Primary responsibilities include guiding new and existing customers through the surety bond application process, answering customer questions to ensure account accuracy, and closing sales for warm leads generated in-house through our SuretyBonds.com website.
What We're Looking For
- Team players who have internal passion, drive, and work ethic
- Goal-oriented producers who take pride in delivering tangible results
- Multitaskers who can prioritize tasks in a fast-paced environment
- Curious minds with an inherent eagerness to learn and adapt
It Would Be Great If You Have These Skills Already
- Basic data entry
- Client-facing sales and/or customer service
- Bachelor’s or Associate Degree (not required)
- Fluent in conversational Spanish (not required)
- Missouri Property and Casualty License (not required)*
*All Client Relations Agents must pass the Missouri Property & Casualty Insurance Producer Licensing Exam after being hired and onboarded. SuretyBonds.com pays for training and exam fees.
Key Responsibilities
- Explain and promote various surety bond products to clients, ensuring they understand the benefits and requirements.
- Help clients complete bond applications and answer questions as needed.
- Collaborate with other SuretyBonds.com team members (including underwriters, account managers, and service representatives) to ensure seamless bond processing and customer satisfaction.
Our Perks
Full benefits available
Flexible health, vision, and dental plans to help you be healthy.
Monthly company events
Whether it’s a pie tasting, happy hour, MLB game, or family picnic, enjoy getting to know co-workers.
Excellent 401k plan
Up to 6% matching to help secure your future!
Tuition reimbursement
Continue to learn and grow by taking advantage of our continued education program.
4 weeks paid time off every year
Take time to travel or catch up with loved ones. Try both simultaneously – if you dare!
Fun and casual work environment
Rock your flip flops year-round! If you like cheese puffs, bring enough to share.
I think I'd be a good fit. How do I apply?
Send an email along with your resume to [email protected] and tell us why you want to join our team! Please include the position you're interested in with your email.
When applying, please note if you currently have a Missouri Property and Casualty License or are fluent in conversational Spanish (neither of which are required for candidate consideration).
SuretyBonds.com is an equal opportunity employer.