Account Manager
Columbia, MO
Full-time (40+ hours/week)
Salary starts at $50,000-$60,000 with $10,000 bonus potential a year!
Our Account Managers act as the front line to help clients get the bonds they need as quickly and easily as possible. All leads are generated by our in-house marketing team that works to educate potential clients about the surety industry and the bond application process. That’s right, there’s no cold calling!
The industry leading experts at SuretyBonds.com strive to find a fast, easy, and affordable bonding solution for every client – even those other providers have turned away due to financial issues. A key facet of the position includes maintaining long-term working relationships since most bonds must renew annually.
Primary responsibilities include guiding customers through the application process, answering questions for customers to ensure accuracy and qualification, closing sales, and adding value to the overall customer experience for acquisition and retention purposes.
What We're Looking For
- Team players who have internal passion, drive, and work ethic
- Goal-oriented producers who take pride in delivering tangible results
- Multitaskers who can prioritize tasks in a fast-paced environment
- Curious minds with an inherent eagerness to learn and adapt
It Would Be Great If You Have These Skills Already
- Property and Casualty Insurance License*
- Customer service
- Basic data entry
- Bachelor's or Associate Degree (not required)
*Within 60 days after hire, all Account Managers must pass the Missouri Property & Casualty Insurance Producer Licensing Exam. The company sponsors training and first exam fee.
Key Responsibilities
- First point of contact concerning any client concerns or questions, providing the answer or a contact to help resolve issues
- Supports the analysis, research, and resolution of detailed policy information
- Monitors service provided to accounts
- Promotes execution of company business strategies including implementation and training of the company proprietary web-based application
- Tracks daily call volume for trend analysis
- Communicates with Business Unit Director and staff regarding high profile cases for business unit accounts
Our Perks
Full benefits available
Flexible health, vision, and dental plans to help you be healthy.
Monthly company events
Whether it’s a pie tasting, happy hour, MLB game, or family picnic, enjoy getting to know co-workers.
Excellent 401k plan
Up to 6% matching to help secure your future!
Tuition reimbursement
Continue to learn and grow by taking advantage of our continued education program.
4 weeks paid time off every year
Take time to travel or catch up with loved ones. Try both simultaneously – if you dare!
Fun and casual work environment
Rock your flip flops year-round! If you like cheese puffs, bring enough to share.
I think I'd be a good fit. How do I apply?
Send an email along with your resume to [email protected] and tell us why you want to join our team! Please include the position you're interested in with your email.
This role is in-person in our Columbia, MO office.
SuretyBonds.com is an equal opportunity employer.